Privacy Policy

1. Who we are

This website is operated by Strivio Private Limited (“we”, “us”), the company behind Arogyam Rx. This policy covers the marketing website arogyamrx.com. It does not cover the Arogyam Rx clinical application, which is governed by separate agreements with the practices that use it.

2. Information we collect

When you submit a form on this website we collect the details you provide: your name, professional designation, phone number, email address, clinic or hospital name, city, speciality, number of doctors, current software, preferred demo date, your message and your consent to be contacted. We also record the date and time of submission and the page you submitted from, and our server processes your IP address to protect the form from abuse.

We do not ask for patient health information on this website. Please do not include any in your messages.

3. How we use it

• To respond to your enquiry, arrange a demo, send pricing or discuss early access.
• To contact you by phone, WhatsApp or email about your enquiry, with your consent.
• To protect the website against spam and misuse.

We do not sell your personal information.

4. Legal basis and consent

We process your enquiry details on the basis of the consent you give when you submit a form. You may withdraw consent at any time by emailing sales@arogyamrx.com.

5. Sharing

We share your details only with service providers that help us operate the website and respond to enquiries (for example hosting and email delivery providers), under appropriate obligations, or where required by law.

6. Retention

We keep enquiry details for as long as needed to respond and to maintain our relationship with you, and then delete or anonymise them. [Retention period to be confirmed.]

7. Your rights

You may ask to access, correct or erase your personal information, or withdraw consent, by emailing sales@arogyamrx.com. We will respond within a reasonable time.

8. Cookies and website statistics

This website does not use advertising or tracking cookies. To understand how the site is used, our own server records anonymous statistics: the page viewed, buttons clicked (such as “Book a Demo” or WhatsApp), the website that referred you, campaign tags in the link, and the type of device. Visits are counted with an identifier derived from your IP address and browser that changes every day, so we cannot follow you from one day to the next, and nothing is stored on your device for this. If your browser sends a “Do Not Track” or Global Privacy Control signal, no statistics are recorded. If you submit a form, the page you first arrived on and the referring website are stored with your enquiry, using your browser’s session storage, which is cleared when you close the tab.

9. Third-party links

Links to WhatsApp and other services take you to sites governed by their own privacy policies.

10. Grievance officer

[Name and contact details of the Grievance Officer to be added.] Until then, contact sales@arogyamrx.com.

11. Changes

We may update this policy. The “last updated” date above shows when it last changed.